discount-coffee-logo-banner

Discount Coffee partnered with Digiteon to modernize and scale their Magento-based eCommerce platform. The project focus was on ensuring seamless order management, improving site speed and performance, and enhancing customer experience to handle growing B2B and B2C demand.

Magento

Team Setup

1 %

Operational Savings

>40%

Order Processing Speed

About Discount Coffee

Discount Coffee is a leading online B2B and B2C coffee supplier based in the UK, serving thousands of businesses, cafés, restaurants, and individual consumers. With a catalog featuring coffee beans, pods, teas, and beverage accessories, they specialize in fast, reliable delivery and competitive pricing. Digiteon has been a trusted technology partner since 2022, supporting their eCommerce growth and digital transformation initiatives.

Customer

Discount Coffee

Industry

E-Commerce

Products Used

BigCommerce

Discount Coffee Project Overview

Discount Coffee partnered with Digiteon to modernize and scale their Magento-based eCommerce platform. The project focus was on ensuring seamless order management, improving site speed and performance, and enhancing customer experience to handle growing B2B and B2C demand.

Discount Coffee required a flexible system capable of handling high-volume transactions, complex pricing models, and efficient bulk order processing. Digiteon worked closely with the company to not only stabilize and optimize the platform but also introduce new capabilities that improved scalability, reduced operational bottlenecks, and laid the foundation for long-term digital growth.

Get Started
apple macbook air-discount coffee

Key Project Challenge

Complex Product Catalog

Managing thousands of SKUs across coffee, tea, and accessories, with frequent product updates and seasonal variations, created catalog complexity and maintenance overhead.

Order Management Bottlenecks

The legacy workflows slowed down order processing, particularly for bulk B2B orders, impacting service levels and delivery timelines.

Site Performance Issues

The website faced load-time inefficiencies and scalability challenges, especially during high-traffic periods like holiday promotions.

Customer Experience Gaps

B2B customers required account-specific pricing, order history management, and bulk order features that were not fully supported by the existing system.

Integration Limitations

The platform needed tighter integrations with payment gateways, shipping providers, and backend inventory systems to streamline operations.

Digital Growth Needs

To remain competitive, Discount Coffee needed stronger SEO, marketing automation, and data-driven insights for customer acquisition and retention.

Solution

Magento development
Support solution

Conducted a technical audit to identify and fix performance bottlenecks, ensuring faster site speed and higher uptime.

Implemented advanced catalog management features to simplify SKU updates and seasonal promotions.

Built custom B2B modules including bulk ordering, tiered pricing, and account-based dashboards.

Integrated the platform with payment gateways, shipping carriers, and inventory systems for smoother operations.

coffee-details

Result

  • Discount Coffee now operates a high-performance, scalable Magento platform capable of handling both B2B and B2C orders efficiently.
  • Order processing speed improved by 40%, reducing delays for bulk orders.
  • Enhanced customer experience through B2B-specific features and simplified navigation for retail buyers.
  • Seamless integrations streamlined inventory, shipping, and payment processes, reducing manual work.
  • With Digiteon’s ongoing partnership, Discount Coffee strengthened its digital presence, optimized operations, and secured a competitive edge in the online beverage supply industry.

Let's Talk About Your Hiring Goals!

 

1

Tell us what you need

Fill in your details — your data is 100% confidential and secure

2

Talk to our experts

One of our team members will contact you promptly for a brief discovery call

3

Get a tailored proposal

We’ll prepare a solution matched to your needs and timeline

Speak with our Experts